What are SEO audits and why do you need them?

Most organisations now realise that SEO is a hugely important element of any marketing strategy.

SEO dictates the level of visibility of your brand and is an inextricable part of any content marketing strategy.

So how do you ensure that your websites tick all the right boxes?

How do you make sure that your websites are performing as efficiently and effectively as possible?

SEO Audits

To begin with search engine optimisation is now all about value and quality. Content is King… right?

Not so fast!

Your content may be exceptional and your website might be state of the art in design and user experience but if you make any mistakes you will attract varying degrees of loss of trust or you will be marked down as a preferred solution to a given query.

The rise of technical compliance

This has been an incremental process and Google has been very clear that fast, efficient, error-free websites that don’t suffer from thin content or spammy backlinks will perform well in Google’s search results.

A series of major algorithm updates have targeted specific ranges of tactics – Panda, Penguin, Pigeon, Pirate, EMD, HTTPS/SSL, Payday Loan, Page Layout, Hummingbird, DMCA Penalty and several unnamed and unannounced updates.

Overall the requirements are fairly clear. But working through the increasing range of needed compliance factors has become increasingly complex.

Google Webmaster Tools

Webmaster Tools has become an essential addition to website performance analysis and this is where a large portion of research can be done. Google has been continually adding features to this tool and gives recommendations on what can be improved on your site.

This is also where Google advises if you have received a manual penalty for non-compliant behaviour or if you have security issues such as malware.

It is not surprising then that I recommend every website must have Webmaster Tools added and the data should be continually monitored.

Other recommended tools

There are a number of very useful tools that take care of different elements of your website. We use the Moz Suite, Ahrefs, Majestic, Screaming Frog and others to look at and analyse backlink profiles.

A clean, high quality link profile is extremely important. Any sign of manipulative behaviour and penalties can be severe resulting in removal from search results or a dramatic reduction in visibility.

What are SEO audits and how do they work?

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What does Google Hummingbird mean for Marketers?

This post was originally published on the TrinityP3 Blog.

There has been a massive shift in the way search works over the past couple of years. You could say that the internet is starting to grow up a bit. And one of the biggest innovations in search has been rolled out in the last couple of months – a new algorithm known as Google Hummingbird.

Let’s take a look at a bit of background first.

Any major changes in search will have a significant impact on anything else in the digital marketing field. Google rules the kingdom and when Google makes changes everyone takes notice and adjusts strategy – or they should.

There are very few platforms on the web that can afford to thumb their noses at the search giant. Every day you are using more of their products – just think about it – Gmail, Chrome, Analytics, Webmaster Tools, Google+, Google Places, Google Maps, YouTube, Adwords, Search, Picasa, Android, Google Drive…

Google Hummingbird

Why has Google changed the face of the web and why should you care?

Google’s business model is based to a large degree on selling advertising. Yes, those ads that appear in the top three positions. Those ads that run down the right side of your search results. Those “Shopping” results with images and prices that look a lot better than the plain, old text results.

The reason they are so successful at selling these ads is their complete dominance of the “organic search” space. No one can come close – Bing and Yahoo trail miserably behind and as much as people like the idea of DuckDuckGo it really is nowhere near being a viable threat.

Now comes the balancing act – Google wants to increase revenue but does not want to sacrifice a reputation for offering the most accurate answers for any given query. This is across billions of searches and a potential series of results based on billions of web pages.

As soon as Google becomes seen as purely an advertising network their value is gone. Searchers must continue to see the most relevant web pages served up or they will go elsewhere.

Organic search delivers this accuracy which is why it is trusted above the paid results. Anyone can pay for a position but organic placement must be earned.
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The return of the Weekend Wrap – Vol 21 – Web Marketing insights

It’s been a while since we collected a bunch of exceptional posts from our favourite sites about SEO, Content Marketing, Social Media, Conversion Rate Optimisation and all the other stuff that makes the online space so fascinating and challenging. Well, we’re back with some incredible Web Marketing insights that you will find riveting, educational, informative and thought-provoking, so much so that you will (hopefully) want to share with others. If you want your skills, your website or your business finely tuned and operating at maximum potential join  us for the best of the week!

First up is our gorgeous winter sunset over Ohope Beach. Spring flowers are everywhere and with summer on the way, we can’t wait for swimming, margaritas and BBQs.

Ohope Beach Bay of Plenty

Storytelling is the buzz word we hear everywhere, but it’s nothing new!  Going back in time we can see that cavemen were actually the first storytellers (and the infographic masters) with their cave paintings that told their story 40,000 years ago, giving us an insight into how they lived.  Modern storytelling is a main part of our lives as it educates, informs, enlightens and entertains, interprets your experiences and above all, communicates information.

If you need any proof of this, work your way through the posts below and you will be convinced of the benefits for your business and how you can weave your story into all your online communciations.  Some seriously good reads here.

Our SEO sections looks at why we should be embracing Google+, more on links, getting back to basic SEO and why… and the Ultimate Guide to SEO for eCommerce sites.

Why is social medial the new paradigm and what happens if we don’t get on board?  We can really learn a whole lot from Generation Y who are mastering this space and making a big societal impact with their knowledge of technology.

Last but not least two great posts on conversion rate optimisation, why we need landing pages and how crucial the speed of your website is.

 

Content Marketing

3 Ways to Get What You Want by Giving People What They Want

The masters of content give us some very valuable information in this post about marketing and connecting your product or services to consumers’ desires, the psychology behind it and how to turn your customers into unstoppable evangelists at the same time.

This Will Be The #1 Business Skill Of The Next 5 Years

Everyone loves them, everyone tells them, they have been around since the beginning of time and they are unique in their cause and effect. Stories continue to entertain, surprise, delight, enlighten, create indelible memories and cause us to make changes. What is different about stories now is the way they are being used for business and the opportunities storytelling creates – we are told it’s a skill we need to master.

The New Rules Of Content Marketing

With the emergence of digital, social and mobile platforms producing an explosion of content, the most important element of content marketing is “creating engaging and effective stories.” The word from Michael Brennan is…

give your buyers engaging, compelling, thoughtful stories and they will gladly give you their attention, respect, and business:

(heard this before somewhere)??
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Impending Google updates and what your business needs to know

Matt Cutts – head of Google’s search quality team (and as a colleague commented the other day – one of the most powerful people on the planet) has made a new video. This outlines in his usual friendly, noncommittal manner what Google is doing in the next few months as far as the hugely influential search algorithm goes. (Google seldom pre-announces anything!)

In other words…

Things are about to get very rocky in the website sea!

Hold on to your hats everyone!

Google has “pre-announced” a number of areas where they are going to seek out and punish sites that are using “black hat” SEO techniques to artificially push sites up Google’s search results. Again.

The unfortunate thing is that your site might very well fall into this category without you even being aware of it.

We do have sympathy for the cause…

No one likes cheats and no one likes lazy people gaining big returns for very little effort (or if you are Black Hat – being smart enough and entrepreneurial enough and technically brilliant enough to subvert the biggest business in the world to make money)

The problem with black hat is that it is not a long term business proposition. Awesome for quick buck hacks but scary for real businesses and reputations.

To be honest I think it is amusing that these guys think they are smarter than a couple of hundred of the world’s top engineers…

But, back to the impending Google updates.

The importance of the Penguin Update

No one expected the first Penguin update to be as game-changing as it was.

The SEO world shifted on its axis – any manipulative “link building” was suddenly at best almost worthless and at worst a huge detriment to a client website and business.

I won’t go into Penguin 1.0 detail here as it has been very well covered elsewhere.

But the major outcome from our perspective has been the elimination of a huge number of cheap, automated, low quality SEO services offering the world’s riches for tuppence.

And there have been real benefits for great websites that are technically sound, that offer great user experience, that have high quality, well structured content, that have a commitment to fresh, high value information and a social sharing strategy. These benefits can be profound as I documented in this ROI/website visitor growth case study.

And true to his word Penguin 2.0 has just been rolled out. It is too early to make any judgements around whether it has been more effective, more punitive and whether the desired outcome has been achieved.

We will track this closely as the next days and weeks pass.

I am sure there are a lot of very nervous people out there right about now…

Before I digress further let’s get right down to what Mr Cutts is promising in the next few months.

Here’s the video:

And for those of you (like me) who are way to impatient to wait for a video to slowly roll out here is a helpful transcript (thanks Ross Hudgens)

So what are the big takeaways from the announcement?

My first thought is that like an iceberg only a small portion will ever be visible above the surface. Google seldom gives a warning of impending action and if it does you can guarantee it will be big!

Forget the platitudes and forget the cuddly Matt Cutts persona.

This will be a rocky road for many.

Impending Google updates and what you need to do

Penguin 2.0 – Now live

In my opinion this is the biggie. This has been telegraphed as far back as SMX West in early March and it has been built up as an update to be deeply concerned about if you have ever strayed across the line.
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Are you making these big content marketing mistakes?

Recent research reports all indicate that marketers are struggling with a number of elements around content marketing.

Many are spouting the old “Content is King!” adage but a large number are stalling when it comes to measuring results or understanding what is working and what is not.

The reasons for this confusion become very clear when we dig below the surface of a number of content marketing strategies.

So many of the fundamentals are missing that many brands are wasting their time and money.

Successful content strategy is not just about publishing blog posts. The requirements are a lot more complex than that so I have put together an overview of the most common mistakes I come across when reviewing and auditing websites.

Here are my top 8 content marketing mistakes in no particular order:

Content Marketing Mistakes

1.    Publishing is not frequent enough

You have a company blog and you have committed to creating and publishing content on a regular basis. All runs well for the first few months and then everyone who has signed on to write gets busy.

And one of the first things that gets left behind is the blog writing.

Your site drops from a couple of posts a week to maybe a monthly post and then you realize further down the track that no one has published for a couple of months.

Freshness and frequency are big ranking signals for Google (and let’s face it Google has more than 90% market share in New Zealand and Australia for search).

All of the momentum in content visibility that your early enthusiasm gained is slowly slipping away.

If we look at the potential of regular posting with my SEO hat on (and of course assuming the content is relevant and good quality), let’s say you have committed to just two 500 word posts per week.

That’s 4,000 keyword focused words a month and 8 new pages on your website.

Yes, that’s 48,000 keyword relevant words in your first year and 96 new pages on your site

Now take a look at your main competitors.

Can they compete with this amount of value?

2.    You are not delivering value

This one involves quite a major shift in mindset.

Not that long ago business talked about protecting IP. Business ensured that their methodologies or practices were kept away from any public forum out of a fear that competitors would use the information and take a slice of the pie.

Non-disclosure agreements anyone?

Well, the game has changed and those who understand how the new socially motivated consumer and business operates, are giving value on a consistent basis. Look at any of the major tech based startups in the past few years and see how much value they are sharing.

Step by step tutorials, cheat-sheets, free templates, white papers, training through webinars, free versions of browser extensions and online tools and much, much more.
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Weekend Wrap 20: What is SEO? UX myths & the ultimate LinkedIn cheatsheet

We kick off the Weekend Wrap with some easy to grasp  SEO basics – it’s good stuff and it is in an Infographic for ease of reading.

For the more advanced SEO geeks there is a technical post with step by step instructions on how to avoid duplication and have correct optimisation for WordPress.

Did you hear about Interflora disappearing out of search around 14th of February?  Have a look at this post and make up you own mind as to why Google refuses to comment. Why is Interflora is showing up so quickly, just 11 days after being penalised?

If you’re not up with Google+Local you will definitely want to read this one – insights from David Mihm – the authority on Local Search.

Moving to social media and the hottest social business platform right now seems to be LinkedIn.  If you think it’s just a portal to showcase your C.V. think again… there’s an awful lot of business done on LinkedIn and this is one of the best guides to effective LinkedIn use we have seen.

Next up Copyblogger asks the question – is it time for content marketers to abandon Facebook? What do you think?

We have found some brilliant posts in the content marketing field including a very comprehensive resource for everything you can think of related to content strategy and SEO – Huge! check it out!

There are posts on creating remarkable content (high end stuff), web copywriting tips from one of the best, a 3 step process to writing content…

And there’s lots more…

The image this week comes from our new location where a lone gull sits looking over Ohope Beach – which has just this week been voted the Best Beach in New Zealand.

New Zealand beach image

SEO/ Search engine optimisation:

What The Heck Is SEO And Why Should I Care?

This fantastic infographic from Point Blank SEO is a back to basics, simple introduction to SEO for people who do not really want to know about the complexities of SEO implementation. Exactly what is SEO? Simple concepts, a brief history, easy to understand explanations for the newbie or for people in your organisation who are not up with digital marketing and SEO.

SEO Friendly WordPress in 12 Steps

Right, now that the easy stuff is out of the way it’s time to get into a more technical post on how to correctly optimise your WordPress site to eliminate the dreaded duplication issues that Google is unimpressed by and to ensure your site functions as well for SEO as possible. Nice post, useful step by step instructions – check it out.

Interflora Gets Its Google Rankings Back, 11 Days After Penalty

This story lit up the SEO blogs in the last few weeks. Massive UK brand Interflora was removed from Google for paid link strategies which breached Google’s guidelines. Every news site that accepted their paid advertorials had their Pagerank reduced to zero. You can imagine the loss of revenue this would mean for Interflora (and for the news sites). They must have worked day and night to remove the non-compliance and then 11 days after the penalty they are back – but with lower page positions. I think some of the sites that have had to wait 3 or even 6 months would not be impressed with the speedy return.

Google refused to comment about Interflora’s disappearance from its search results, but two days after the penalty — and another penalty that lowered the visible PageRank of some UK newspapers — Google issued a warning against “advertorials” that pass PageRank.

UX Myths That Hurt SEO – Whiteboard Friday

SEOmoz’s Whiteboard Fridays are always very informative and come straight from the fore-front of SEO thought leadership – especially when hosted by Rand Fishkin. This one looks at common User Experience myths that actually hurt SEO efforts. Particularly interesting is the use of stock images to enhance a page versus one with just text – which one do you think would work better?
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Weekend Wrap 19: SEO predictions, social proof, renegade content marketing

There’s been a lot of talk, controversy and opinions shared on where SEO is heading for 2013.   The first post in the Weekend Wrap for this year is from Eric Enge at Search Engine Watch where he gives his SEO predictions for the ever changing world of search.  We follow that with the essential SEO elements of keyword research – is it the most important part of SEO?

If you have ignored Google+ in the past, it might be a good time to read this post from Dejanseo where they explain the difference between authorship and author rank and whether author rank will be factored into Google  in 2013.

No,  link building is not going to go away and Jon Cooper sets the record straight in this enlightening post and tells us why it’s here to stay.

Mike’s post ‘8 SEO fundamentals for marketers and agencies in 2013’ is a good read and if you’re in the marketing game you will want to be informed on how content strategy, social media and technical compliance will be critical to web marketing.

Other great posts offering valuable insights for social media proof, link building for ecommerce sites and our last post for the week comes  from John Doherty on The Future of Cross Platform Publishing.

The image this week is from our new office in Ohope Beach

High Profile Enterprises view

 

SEO / Search Engine Optimisation

SEO Revelations for 2013

It’s crystal ball time and in this post Eric Enge shares his picks for what Google is likely to do this year. As Eric says – one thing is for certain – there will be many major changes this year and the first big one will not be far away.
Great post looks at the essential SEO element of keyword research. Top SEO Nick Eubanks takes you through a range of strategies from basic through to more advanced. SEO without keyword research will be a waste of your time. Check this out.
Confused about authorship and author rank? This post separates the 2 concepts nicely and shows why it is important to know the difference. What are the odds that author rank will be factored into one of Google’s updates this year? Pretty high I think. Time to get more active on Google+!
Jon Cooper nails why link building is not going away any time soon and gives examples of why actively chasing links does not have to be black hat or at all manipulative. If you have an interest in the coalface of SEO this is for you.

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The Best of SEO, Content Marketing, Social Media and CRO – 2012

2012 has been an incredible year for those of us who work online or who have an interest in search, social or any of the other variations in web strategy.

SEO in particular has seen upheaval after upheaval and Google has been instrumental in changing the way web marketing works or doesn’t as the case may be.

Anyone close to SEO will have watched as Google rolled out Panda update after Panda update, threw in a Page Layout update, an Exact Match Domain update, sent out link warnings and banished sites to the outer reaches, and generally shook  things up to such an extent that only the foolhardy would even contemplate manipulative techniques, black hat or webspam.

Best of SEO in 2012

2012 was also a year when social media really crossed over to the general business population in a big way. Even here in New Zealand most SMEs made the leap and invested time or money in their social media presence. As always the big players – Twitter, Facebook, LinkedIn, Google+, Youtube made frequent and significant changes to their platforms. The result of all this flux in social media means that it is essential keep your finger on the social platform pulse the whole time.

The big winners in 2012 were without a doubt content marketing and blogging and this is mostly down to Google’s efforts. The benefits of an integrated approach to content marketing, technical SEO compliance and social media authority have grown significantly as the year has progressed. Any business that is not considering a content based approach in 2013 will struggle to remain competitive online. (There, said it!)

Midge has done a great job this year in finding every week the very best content published on SEO, social media, content strategy and conversion rate optimisation and has delivered in our Weekend Wrap a combination of thought leadership, tutorials, opinion pieces and even some humour.

We hope you have found the posts educational, inspiring and thought provoking – we certainly have!

Don’t forget to subscribe to the Weekend Wrap up on the right here – we won’t spam… ever!

And while you are here please feel free to share with the social media buttons at the top – many thanks!

Here is my roundup of the very best of the Weekend Wrap – enjoy!

SEO

The future of SEO in 2013

Start with this great post from Stoked SEO who ask a number of the most influential SEO writers what they think will happen with Google and search in 2013.

Some of our favourite SEO people here: Jon Cooper, Jason Acidre, John Doherty, Julie Joyce, Paddy Moogan, Will Critchlow and more. Great insights!

Breaking Down the Mormon SEO Strategy

This post from Distilled was a bit of a surprise.

Who would have thought that a church would focus on an intensive SEO campaign and that they would be competing for phrases like Jesus, Church or scriptures.

Fascinating stuff and I really like the comment asking about the Mormon Church’s “conversion” rate! 🙂

An Open Discussion on the Current State of Link Building

This post stood out not only for the calibre of the SEO thought leaders taking part in the discussion and the quality of the information but also for the unique structure of the post and its informal concept.

Link building has definitely changed substantially in 2012.

We Can Do Better Than This

This is one of the standout posts of the year.

Jonathon Colman put together this epic piece which challenges many SEO writers to up their game with their content and to be more creative and inspirational with what they are producing and with the conversations they are having online.

2012 Year In Review: Important Shifts In Google SEO

This post by Tom Schmitz on Search Engine Land is a nice summary of some of the more important SEO changes from 2012.

He covers online reputation and trust, Google and webmaster notifications, over-optimisation penalties, Panda, Penguin, Pirate updates and lots more.
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Weekend Wrap 18 – SEO in 2013, loving Panda, social media experts challenged

Everyone wants to know where SEO is heading in 2013 and the first post up this week gives valuable insights from 30 of the industry’s most enlightened SEO thought leaders.

This is followed by a very interesting look at the Mormon SEO strategy! Surprising stuff!

Love Google Panda or hate it – here’s a different point of view on how Panda actually works for us…

A controversial post from Darren Woolley at TrinityP3 that has certainly rattled some social media experts’ cages with its challenging honesty and an insightful interview on content marketing with Kristina Halvoson author of “Content strategy for the web”.

Lots of other great posts in between and we wrap it up with a post from Kissmetrics demonstrating how high conversion websites improve their results.

Photo this week – my favourite flower white hydrangeas hydrangeas in flower

 

SEO / Search Engine Optimisation

As 2012 draws to a close the race is on to see who can create the definitive offering on what SEO in 2013 will hold. It may be difficult to go past this one – a comprehensive breakdown of what to expect from 30 of the most highly respected SEO thought leaders in the industry. A must read for SEO fans.
Who would have thought that the Mormon Church would have such a highly evolved SEO strategy? In this post Distilled offers a fascinating breakdown on how the church has nailed SEO to rank for phrases like church, scriptures and Jesus Christ. This is really interesting!
A refreshing take on Google’s Panda update on SEOmoz. In this post Ruth Burr goes against the flow on most SEO sites and instead of berating Google as a greedy, controlling monster gives her view on how Panda has improved search experience for everyday users. Not surprising to see the black hats hitting the thumbs down sign as their own sites have all been hit with these updates.

Real Relationships Lead To Search Marketing Success

The 2012 move toward relationship building and away from link building has become a key strategy in SEO. This is covered here on Search Engine Land with real examples of how building a powerful network brings top website results and then shares ways you can become more social and improve your online networking. 

 

Social media/content marketing:

3 ways to make sure that social media expert is really an expert

From our client TrinityP3 comes this thought provoking post by Darren Woolley. This proved to be a controversial one and it certainly raised the hackles of a number of “social media experts”. Darren expresses dismay at the lack of experience or authority of many presenters at social media events in Australia and offers a 3 step process to check if the speaker has any authority. (check out the comment thread too)

Weekend Wrap 17 – Growth hackers, top social media tools and how to increase blog traffic

A brilliant line up this week and we kick off with an “oldie but a goodie” from Rand Fishkin – an incredible resource for bloggers to tuck away, followed by another great post about “growth hackers” from Distilled and what constitutes an effective SEO strategy.

And Forbes have a post which looks at the 20 most social CMOs in the Fortune 100 – surprising how difficult it was to find 20 who actually use social media. How does that work?

Also see what happens when you take some of the top SEO  industry players and debate the current state of link building  in an informal setting – very interesting and a fun post for those of you who follow SEO – there’s a few gems here!

And also from the Social Media and Content Marketing section we have Content,  Confusion, Clarity – a look at content and SEO from Search Engine Watch, a post from Mike Morgan demonstrating benefits and the dangers of using social media tools (includes a few horror stories) and the epic post of the week is from Jonathon Colman – a brilliant piece which questions content quality in the SEO space – must read this one…and lots more to keep you up to date and up late at night!

Photo this week Bobo the alpaca relaxing in the carrot grass!

Alpaca at Muriwai farm

SEO / Search Engine Optimisation

21 Tactics to Increase Blog Traffic (Updated 2012)

This one is from Rand Fishkin of SEOmoz fame and comes from WAY BACK in January. Amazing how all of this is still totally relevant despite the huge updates by Google almost every month this year. This is one to keep as a reference – put as many of these into practice as you can and note how effective the copywriting and structure of the post is..

SEO’s Are Growth Hackers

John Doherty of Distilled adds another great post about “growth hackers”. In his words growth hacking is all about data driven marketing and relates to not only growth but also customer retention. Being creative, implementation, measurement, repetition – as he says these are all part of a well executed SEO strategy. A good read!

An Open Discussion on the Current State of Link Building

Get half a dozen SEO thought leaders together (online) and get them debating the current state of link building. The informality of the structure offers real insights – five starting points are given then it is up to the participants to share their opinions and the conversation develops from there. Great idea!

What [insert random topic] taught me about SEO

This is the lighter post for the week. If you consume a lot of SEO blog posts like we do you will identify with what this post is poking fun at. “What Whitney Houston taught me about SEO?”, “What waterless urinals taught me about SEO” and many more gems that should have gone nowhere near the publish button!
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Weekend Wrap 16 – Google 2012 Review, Small Business Link Building, Fake Social Media Experts

So much insightful information this week it was hard to choose – but we think we selected some of the very best.

Starting off with a 2012 review of all Google updates which will definitely inform and a WordPress theme change SEO check list which is invaluable.

If  you are a small business owner looking for a link building strategy that works – you can read it here.  Also an epic post you will  want to tuck away and read over and over again from Jason Acidre – it’s everything you need to know about inbound strategy and is a fantastic resource.

Our light-hearted post this week gets stuck into social media experts – it’s very amusing and we also feature a post from one of our favourite bloggers Mark Schaefer – he shares his wisdom on great titles for blogposts – always valuable and interesting.

Photo this week – Okiroto Stream Muriwai Beach

Okiroto Stream west coast Muriwai

SEO / Search Engine Optimisation

Wow! 2012 has been a huge year for Google and SEO and this blow by blow summary covers Panda, Penguin, Google notifications, trust and reputation, exact match domains, the Pirate update and a lot more. This yearly summary is in early like the malls and their Christmas decorations.
In this post 5 top US SEO/content strategy experts are asked about the increasing role of content marketing in SEO, measurement of content marketing results, the cost to business and some great examples of companies getting the combination very right. Some very useful insights.
This one is perfectly timed – we are gearing up to move to a new WordPress theme ourselves. Distilled always gives great value and this is no exception. A nice, easy to follow check-list to make sure you don’t lose ground when you move to a new theme. Watch this space for our new design over the coming weeks.

There is always a ton of stuff around link building when you are a big industry player like Kissmetrics or SEOmoz but often these tactics just do not work for a small business. A small local business is unlikely to have the budget, time resources or social reach for a combination of epic content, infographics and linkable, shareable content that goes viral. This post gets real about what works for the little guys.