Tactical Twitter Techniques To Drive Engagement With Influencers

Who are the influencers in your industry niche?

How do you find them on Twitter?

How do you begin to engage with them on Twitter?

There are a number of techniques which can be highly effective in finding and beginning conversations with the influential Twitter users who you would like to build a relationship with.

Twitter for social media But first of all there is an extremely important point to be aware of…

Stop pitching!

Yes, if you want to be taken at all seriously in social media circles then you MUST stop the hard sell!

It is the first thing that will turn off the engagement tap for any users – not just influential ones. You have heard a thousand times that social media is where you build relationships, give value, join conversations… and I am telling you this is 100% the reality!

There has been a very powerful shift away from the pitch and it probably has a lot to do with consumers drowning in advertising messages, some overt and some covert. People hate being sold to and they particularly hate being sold to in a social or community space.

Next up – how is your online image?

Pay attention to how you look! What is your image like? Is it really cool to use the image of you with the wrestling mask on?… or your dog?… or an image you pinched off Google?…

Use a really good image! Not a posed photographer’s studio shot, but a warm, interesting human photo of you!

The most powerful short message about yourself is your bio!
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Dad Cooks Dinner – Social Media Disaster Follows!

Watching a brand being slaughtered on social media before your eyes can be a strangely compelling thing!

Is it schadenfreude?

Or is it more to do with gaining an understanding of how relentless and punishing Twitter and blogging can be if you get a campaign horribly wrong!

Whichever it was I noticed a particularly acidic Tweet tonight which was aimed directly at a US sauce in a jar company called Ragu.

I probably would have thought nothing of it except for the fact that the Tweet was from a really big US social media name Jason Falls. Jason owns a super high profile social media blog and consultancy called socialmediaexplorer so we are  talking serious influence here.

So I took a look at the link which took me to a post by a blogger named  CC Chapman. He had posted a blog titled “Ragu Hates Dads” – a self-admitted rant, this post really took it to Ragu in a big way on a number of issues.

Remember this is Twitter so this stuff is happening really fast!

CC Chapman would have to be typing frantically to get the post out so quickly!

What was Ragu’s social media faux-pas?

Well, it was more an entire advertising campaign miscalculation. The video which is the main focus of the campaign is below:


Apart from the obvious sexual stereotyping the video is pretty innocuous. Blokes are mainly useless in the kitchen – OK with waffles or grills, and when their wives are relieved of their cooking duties they drink cocktails or wine or sometimes even interact with the kids…

Who wrote this stuff? Ugghhh!
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10 Personality Types You Don’t Want Managing Your Social Media

It is absolutely essential that your social media business pages are managed by someone who understands your brand, your company philosophies and the goals of the social media campaign.

Too often we see the reins being passed to a junior staff member because they already have a Facebook page or are on Twitter! Or anyone who knows anything at all about Facebook or Twitter.

Prepare for the slow-motion train wreck that will inevitably follow.

Take careful note of the recent celebrity tweets that have landed the tweeter in hot water or the badly handled brand reputation crises that have gone viral and done irreparable damage to the company name.

This is an area that needs professional management…

But just for a bit of fun I have outed the personality types that you want absolutely nowhere near your social media marketing management!

1. The Reactive Type

You know this one! Every communication from another social media user which seems like it is in any way critical is replied with a serious put-down or an insult. Think of the stand-up comic delivering a witty one-liner to a heckler. Except in social media it isn’t humourous at all – it looks like your company is paranoid and has a bit of a nasty streak! And you will alienate not only those that the sarcasm is directed at but most other people who read it as well.

2. The non-listener

Yes, a very familiar beast this one. You know the people you are in the middle of a conversation with who can’t wait for you to finish what you are saying because they have something way more important to share. They are likely to talk over the top of you and glaze over as soon as you reply so they can think of the next momentous comment! Put these ones in charge of your social media pages and they will talk at people all day long but never engage in a real conversation by actually listening.

3. The Drunk Tweeter

Oh dear! It has been a fun night out hasn’t it? “I’m abshowludely fiiine… I might just share some really hilari… hilari… funny things on Twitter…” That’s not the company account you have just logged into is it? This is probably not the best time to make fun of the CEO of the company is it? And you may not think that photo you took on your iPhone at 1am is quite so funny in the cold sober light of day! D’oh!

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Wake-Up Call for Brick and Mortar Businesses – Social Media Marketing Does Work!

Brick and mortar businesses need a wake-up call – for their own sake!  Many are taking a long time to figure out that marketing has taken a giant leap into a completely new social arena which has not only transformed the way we live our lives but also the way we conduct our businesses.

And for those of you who think social media is just for the young ones, think again.

Social media for businessesUsers in the category “aged 55 and over” are increasingly connecting with companies through social media.

Agreed, it has taken mature web users a few years to embrace social networking, but they are now becoming the fastest growing segment of users on Facebook and Twitter.  The interesting fact is that they are also developing social media habits that have previously been the domain of younger adults and that is – connecting with brands.   Statistics show that in November 2010, the mature audience (over 50’s) had actually begun to close the gap – and by April 2011 up to nearly half of them were connecting with brands.
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Social Media For Businesses – How To Lose Friends And Irritate People!

We have all met them – male and female – at some stage in a social situation. They will be the one at the party who you can’t help but notice – not because they have a cool haircut, a great derriere or just that…. je ne sais quoi!

Social media for businesses tipsNo, sadly the reason you have to notice them is because they are right there – in your face.  They demand the attention of everyone in the room from the minute they walk in talking loudly (about themselves), they are not interested in anything you might have to say, they are completely oblivious about social etiquette and don’t even have the slightest awareness of the art of conversation or that this involves listening as well as talking.

After ramming their views down your throat in a bullish forceful manner, they move on to the next victim leaving you exhausted and drained after only a few minutes in their company…

These social bores sure make an impression on us – but for all the wrong reasons.

These are the people we talk about the day after the party “OMG, did you see that guy at the party last night – all he did was brag about himself the whole night, not only was he completely boorish and vulgar – but he wasn’t smart, witty or interesting by any stretch of the imagination.

And so it is with Social Media Bores…
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Social Search! What Is It And How Does It Affect Twitter Business Use?

Using Twitter Or Facebook For Business?

Well, they have been working on the concept of Social Search for some time now (they being both Google and Bing)!

And, now, finally it is here…

And the repercussions for online marketing are massive.

The advent of Social Search has blasted the importance of Facebook and Twitter into the stratosphere!

Take a look at this video from Google to see how this works: Google’s New Social Search Video Here

I have been banging on for a long time now about how important marketing with social media is for any business and I have also been quite clear on a couple of very important points.

Is your business ready?

Numbers in social media are important!

It is not all about ego either – the more potential people you can communicate with and send information to the more potential customers and business people you can build relationships with.

Let’s not forget though that social media marketing is not about pitching the whole time. It is about sharing quality content with in-depth analysis, opinions, researched articles as well as sharing things that interest you in order to build a full picture of who you are and what you are about.

It is about being grateful when some other social media user shares your content with their friends or followers.

And it is about knowing how often to speak – does the thought of following someone who has tweeted 60,000 times terrify you too? Unfollow quickly!
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Social Media Is A Powerful Add-On To SEO Strategies

What is Social Media and how can it benefit an online marketing campaign?

Why would you waste your time messing around with Facebook or Twitter?

Isn’t that the site that the kids use to talk to their friends and to post pictures?

Wrong!

There is an assumption that is prevalent – particularly here in New Zealand – that LinkdIn is the only social networking site “professionals” would use. The other sites are spammy or for following celebrities or just plain juvenile.

Wrong again!

And this is in no way bagging LinkdIn. It is a very effective platform for networking and creating connections that could lead to business opportunities.

But… and I will go out on a limb here… the real business growth comes from three massive social media platforms!

What are they?
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